A Housekeeping Supervisor is an expert who oversees the work performed by cleaning staff to ensure that they maintain a clean, orderly, and appealing environment for visitors. They designate tasks accordingly, inspect all aspects to ensure compliance with industry standards, and monitor customer satisfaction.
Utilize this Housekeeping Supervisor job description sample to recruit qualified candidates for your hotel or resort. This template is adaptable to various business categories, including universities and office buildings.
Housekeeping Supervisor responsibilities include:
The instruction of housekeepers in cleaning and maintenance duties
Daily performance monitoring of staff members
Inspecting the hygiene of rooms and public spaces, such as stairwells and lounges.
Job Brief
We’re searching for a Housekeeping Supervisor to lead our team of room attendants and ensure excellent customer service.
The responsibilities of a Housekeeping Supervisor include coordinating employee schedules, training, motivating team members, and inspecting private and public areas for cleanliness. To be successful in this position, you should have an in-depth understanding of sanitation regulations and team management skills.
Ultimately, you will ensure that our daily housekeeping operations operate smoothly and that our guests are satisfied.
Responsibilities
Instruction in housekeeping and maintenance duties for housekeepers
Daily supervision of personnel
Bedrooms and communal spaces should be inspected for hygiene such as stairwells and lounges.
Schedule plans and make arrangements for absence-related replacements.
Establish and educate personnel concerning cleanliness, orderliness, and hygiene standards.
Encourage employees and handle all job-related issues.
Respond to consumer complaints and unique requests.
Monitor and replenish cleaning product inventory, including floor cleaners, bleach, and rubber gloves.
Take part in large cleaning jobs as needed.
Ensure adherence to sanitation and security policies everywhere.
Requirements and Skills
Previous employment as a Housekeeping Supervisor or in an equivalent position
Experience performing housekeeping and maintenance duties for large organizations.
Capacity to utilize industrial cleaning apparatus and supplies
Outstanding organizational and team leadership abilities
Physical stamina necessary for the job’s requirements
Option to work multiple hours, including weekends and evenings
SPM is an advantage.
Salary Range
The average monthly salary for Housekeeping Supervisor jobs in Malaysia ranges from RM 1,900 to RM 2,600.
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Housekeeping Supervisor Job Description