A Travel Agent is a vacation planner who helps clients discover their ideal destinations, matches them with suitable vacation spots, and provides a list of activities to enhance their travel experience.
Travel Agent responsibilities include:
Planning and selling transportation, lodging, and other travel-related services.
Assisting clients in determining their requirements and recommending appropriate destinations, modes of transportation, travel dates, costs, and lodgings
Providing travelers with pertinent information, brochures, and publications (guides, local customs, maps, regulations, etc.).
Job Brief
We are searching for a Travel Agent with a passion for travel. You will manage travel requirements made for business or holidays and provide tourism-related services and package excursions on behalf of our suppliers. The objective is to maintain client satisfaction and loyalty for future services.
Travel Agent Responsibilities
Plan and sell travel-related transportation, lodging, insurance, and other services.
Assist clients in identifying their requirements and recommending appropriate destinations, modes of transportation, travel dates, costs, and lodgings.
Provide travelers pertinent information, brochures, and publications (guides, local customs, maps, regulations, etc.).
Reserving transportation, reserving hotels, and collecting payments/fees
Utilize promotional strategies and create advertising materials to market itinerary tour packages.
Deal with travel-related issues, complaints, and refunds as they arise.
Attend travel seminars to remain current on tourism trends.
Input information into our software and manage client assets
network with travel agencies
Maintain financial and statistical records.
Attain profit and revenue objectives.
Requirements and Skills
Proven track record as a Travel Agent
Knowledgeable with computerized reservation systems, GDS systems, and e-travel
Fluency in English; additional languages are an advantage
Strong sales abilities and business acumen
Capacity for effective interaction, communication, and negotiation
A solid understanding of domestic and international travel tendencies
Bachelor’s degree in hospitality, travel, tourism, or a related field
Personal travel experience is a significant advantage.
Salary Range
The average monthly salary for Travel Agent jobs in Malaysia ranges from RM 3,000 to RM 4,000.
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Travel Agent Job Description